Withdraw Funds Back to Your Wallet
Withdrawals go back to the same payment method you used to deposit — this keeps the process straightforward and reduces verification friction. Head to the cashier, choose the withdrawal tab, and select your preferred wallet or bank account. We ask you to confirm your identity on first withdrawal; after that, the same account details are saved for future requests. Processing time depends
on your bank or wallet provider, so keep your account details current to avoid any delay.
- Go to the withdrawal tab — Open the cashier and switch to the withdrawal section — it sits next to the deposit tab.
- Select payout method — Pick the wallet or bank account — Touch 'n Go eWallet, Boost, GrabPay or your FPX-linked bank — where you want the funds sent.
- Enter amount and verify — Input the withdrawal amount and complete the one-time identity check if prompted — this protects your account balance.
- Confirm and track — Submit the request; a confirmation appears on screen and your wallet or bank will notify you when the funds arrive.